FAQs
How do I book a meeting?
We’ll almost always book our next meeting together so you’ll always know the next time you’re going to see us. You'll book all your meetings via an online scheduling tool called Calendly. Please note that Calendly will automatically add our meetings to your calendar as well as send reminders a few days before. Make sure you have the correct settings turned on to create calendar events from emails. Your assigned account manager will share their Calendly link with you so you can book time as needed.
How do I reschedule a meeting?
Please keep in mind that hours of preparation go into each of our meetings so rescheduling at the last minute throws off our whole day. If an emergency does come up, you can find a unique link to reschedule within the invitation on your calendar OR in the email reminder you received from Calendly.
How often will we meet?
We’ll have 2-4 meetings to “develop” our understanding of your books, records, taxes, and goals. Usually, those meetings take about two months to complete. After that, we have at least one scheduled meeting each year to discuss your tax return and the occasional ad-hoc meeting to solve problems.
How often should I log into Quickbooks Online?
You no longer need to log into your accounting records, but we do encourage engagement by our clients. If you do log in to your accounting records for whatever reason, please let us know if you intend to make any changes as we do not monitor our client’s activities in their accounts so it can throw us off if things aren’t ‘where we left them’.